Our Customer Rating

Social Rating

4.6

Based on 117 reviews

Joe And The Lock

4.6

Shirley C.

14:37 19 Jun 24

I don't understand how these people have 5 stars on Google and Yelp. I called the 650-309-1300 number this morning clearly asking for a quote on whether or...

Michael T.

15:07 04 Mar 24

It's a clown show. These guys don't know what they're doing. It took them 45 minutes to remove a simple Master lock, and they destroyed my gate latch in the...

Jeffrey M.

10:52 14 Oct 23

Terrific service at a fair price. I needed a new front door lock and wanted add some extra security. A locksmith came the same day and returned the next day...

Rockabillie B.

17:13 17 Aug 23

I had an awful experience with this company!!!!! Buyer beware. This company kept my original cut fob and won't return it as promised. They said the fob...

Brent K.

16:29 09 Aug 23

I can't think of a worse experience. I needed a new key fob for my car because we only had 1. A specialist arrived on Monday night and spent an hour only to...

Julie S.

10:25 01 Mar 23

What a mistake to call this place. I had a nightmarish experience trying to get my car unlocked a few days ago. I left my keys on the car seat that morning...

Jose G.

14:02 12 Apr 22

I called Joe and the lock to help me out with an ignition switch and some guy named Phil came in a small little white van at first he seemed nice but once...

Aria R.

16:31 25 Dec 21

I had a lock out. It took them about 30 minutes to arrive. They quoted various price saying They will charge $29 for coming and then give a quote. They...

Corinne D.

19:56 23 Sep 21

Locksmith came immediately. Quickly resolved lock-out issue, without damaging lock; and he stayed the extra minute to make sure back up key would work in...

Mike L.

09:09 23 Sep 21

Very good job. Lost car Keys to Ford Focus 2005He came was done in 35 min. Very Honest and good at his job

David K.

08:21 09 Apr 21

They were prompt, professional and fast and friendly. Most of all they do great work at a reasonable price. And they are careful to follow COVID-19...

Emmeline W.

15:44 27 Nov 20

Well...... I locked myself out of my apartment. Not proud of this one. I never thought I'd have to break into my own home! Upon calling around, Joe arrived...

Maria U.

13:41 04 Aug 20

Very professional, punctual, and wearing a mask. Nothing but good things to say.

Matt K.

13:19 12 Jun 20

Joe was very professional and made himself available for multiple visits to our home to scope out the front door. He also helped me by recommending...

Thom D.

20:21 08 Mar 20

We had an eviction to process. I have never done an eviction and lockout. These guys showed up on time period they had the materials ready. They knew the...

Alex A.

21:47 03 Mar 20

Yelp googl facebook sale reviewsWe write reviews, promote your companiesConfidentiality and quality of reviews guaranteedAll accounts of real users, with...

Julia Dziuba

00:34 15 Jan 20

The locksmith was great! He came fast, was super friendly, and had the car open in 2 minutes! I'll definitely call again if I need help.

Jade F.

23:36 19 Dec 19

Came a bit late but was able to get us back into the house. I asked for a quote and the guy gave me a price range, depending on how difficult it is to...

rohan gangaraju

21:21 29 Nov 19

The service was great. Took a lot less time than anticipated and they reached on time. Was available for service during a holiday also.

Vivian G.

19:23 07 Nov 19

Reliable and super fast service!! Will definitely call again if needed, you will not regret it!!

Shveta Puri

22:13 03 Nov 19

Joe was extremely helpful to us! We were stuck in a parking lot with our two kids and he went out of his way to help us with our lock. Thank you Joe! We will definitely be calling on him next time we need !

Savage Pidgeon

21:57 01 Nov 19

Terrific fast service and very good price. I highly recommend!!

Edward K.

11:26 11 Oct 19

The guy came to my place immediately and unlocked the door magically without any scratches!

Eli S.

16:06 02 Oct 19

I called them to fix a broken entrance door handle latch. I looked first at youtube in order to do it myself but there, they showed how to fix it when the...

Ruby Bustos

02:52 17 Sep 19

Aaron was a great technician and friendly. He solved my key issue quickly.

Kevin Y.

21:58 11 Sep 19

My 2 year old managed to lock herself in a room which we did not have a key for, and was unable to unlock the door. After futilely trying to learn how to...

Julia Dziuba

22:48 09 Sep 19

The locksmith was great! He came fast, was super friendly, and had the car open in 2 minutes! I'll definitely call again if I need help.

Julia Dziuba

22:48 09 Sep 19

The locksmith was great! He came fast, was super friendly, and had the car open in 2 minutes! I'll definitely call again if I need help.

אוריאל בוחבוט

21:41 21 Aug 19

Suddenly I locked myself out of my apartment I called joe and the lock Joe Response time was definitely super amazing he got to my address so fast and I was back in my apartment less than 10 minutes if you need to hire anyone when you have an emergency Situation definitely call himA+++So fun to have people like Joe in Our neighborhood

Jim B.

10:50 12 Aug 19

20 years experience. Answered the phone the first time. Straight forward quote. Fast, efficient service and reasonable price. Highly recommend. Thanks Joe.

Jesse Williams

06:16 30 Jul 19

Joe came to my house at 11pm on a Monday night when I was locked out of my apartment. Within minutes he had me back in the comfort of my home again. He was professional, friendly and very knowledgeable and to top it off very affordable. 5 stars!

Mo W.

20:14 18 Jul 19

Service was not good He charge me $50 and was not able to program my car key Than I called another locksmith he was able to program 2 new keys. If you...

Tamy Wu

21:35 04 Jul 19

Awesome and friendly service. Don took time out of his Fourth of July to help me. Highly recommend this place if you are in need of a locksmith.

Austin White

14:58 03 Jul 19

These guys were a life saver when I lost my car keys yesterday. I didn’t even have a spare when I called them and within 20 minutes Aaron came out and was able to create a key from scratch that works perfectly. Competitive prices, quick and professional service, couldn’t ask for any more. Thanks guys!

John A.

14:51 24 Jun 19

Problem was we lost a Key, got the replacement fob and called Joe and the Lock a short while ago. The dealer told us that we needed to have two new keys...

Eric Skull

03:09 20 Jun 19

I never needed to call a locksmith before but I definitely called the right locksmith when I lost my Nissan Pathfinder car key and didn't have a spare. Aaron quickly responded to my location where I park for work, did some research to determine the chip/code for the key, and easily made me a new key so I could start my car and get home. Thank you very much, Aaron!

Alex R.

17:04 13 Jun 19

Key needed to be reprogrammed and the tech said needed new key. Didnt even want to try to reprogram first. I called for an estimate and then someone showed...

Thomas Daniels

21:51 04 Jun 19

We had an eviction to process. I have never done an eviction and lockout. These guys showed up on time... they had the materials ready. They knew the process. Everything went seamlessly. I would strongly recommend them as they have professional skills and capabilities.

Thom D.

14:48 04 Jun 19

We had an addiction to process. I have never done an eviction and lockout. These guys showed up on time period they had the materials ready. They knew the...

Jim S.

15:41 02 Jun 19

So on a Sunday the garage door spring breaks and the keys to the house are on the inside and not with the owners of the home. So called this company and...

Chris J.

17:06 31 May 19

I needed another car key cut and programmed (already had an uncut key). Since another place quoted me for $89, I asked for $89, and they agreed. Joe's...

Robert Adams

15:35 20 May 19

I got locked out from my car, and Joe came in less then 15 minutes and was more than helpful. They’re amazing. Best company of you have any issues with locks!

Steve Simmons

17:49 17 May 19

This was my first time working with this company and I wanna say that I would highly recommend these people! They came on time and were very reasonably priced. The tech Joe provided great service and fixed my door in no time.

Bob T.

12:38 16 May 19

Requested a quote, got 3 answers from 4 requests. Joe was #4, no communication after a couple days. Communication 1 star + previous reviews 5 stars makes it...

Samuel Bell

18:52 12 May 19

Joe is awesome. Super responsive, extremely knowledgeable and very trustworthy. He was the only one who got back to me on a Sunday when I reach out to several locksmiths for help. He diagnosed my lock issue quickly but very methodically and helped solve it. The issue was not what I thought it was but Joe remained professional and really helped me. He is great: knows his stuff, nice and extremely professional. Look no further if you are looking for help with your lock issues. Great price and great service!!

Hanna Miller

21:26 10 May 19

I had a great experience. I needed to change the keys for my house, front and back door. Joseph was right on time and changed out the locks quickly. He also helped me with a door that would not latch properly. Really great guy! I would definitely recommend Joe And The Lock to a friend.

Chris Powell

15:43 10 May 19

Joesef was professional, knowledgeable, and refreshingly forthcoming when working on my apartment’s front door lock mechanisms. I’m extremely satisfied with the results and will be calling him again if I need help with anything lock-related. Thank you!

Malathi S.

19:05 06 May 19

Fabulous, courteous prompt service. I came to Safeway to pick up a few items, and locked my keys in my car. I called Joe & The Lock, and they dispatched a...

Kym Minick

21:00 05 May 19

Good guys. Responsive. Efficient. I will use them next time for sure

H T.

07:51 04 May 19

Had called another company to unlock my 2010 GMC Savana work van. The person they sent out tried for about 15 minutes with a large metal rod, said it was...

Christian C.

19:17 29 Apr 19

Joe's got sub-contracted for me by supreme locksmith when supreme couldn't do the job. Supreme played it off as they were calling their technician. So I...

Clark Watson

21:10 20 Apr 19

Incredible job. Fast response. Joesel is professional and courteous. The whole process took merely 5-10 min. Price was reasonable and was exactly what was quoted. Highly recommended!

nicole lao

07:57 19 Apr 19

Such a nice guy who came at a crazy hour with a smile on his face. Helped us out big time and for a good deal. Highly recommended!!!

Bert L.

09:11 15 Apr 19

Great service, good price... what more can I say?

Emrah B.

10:55 12 Apr 19

They came on time. I did not wait a lot. They were helpful and professional. They were very fast and figured it out in five minutes

Nedah Ataie

02:08 12 Apr 19

Aaron did a really job thanks for helping me in my time of need!

Natalia Fonseca

21:09 10 Apr 19

Really fast service. From start to finish was done before an hour. 100% recommend

Tafari G.

14:38 07 Apr 19

Got a new key cut and programmed for my Jeep. Manor came out to me and got the job done fast!

Eric L.

10:42 07 Apr 19

I had locked myself out of my car bc I closed the trunk with my keys in it without a spare. Joe:1) beat the other competitor I found on yelp in price2)...

Ashley Smith

00:21 05 Apr 19

I lost my keys to my vw jatta 2014Called joe after 35 min his technician Leon come and made me key in half price what the dealership ask for Thanks again I enjoyed to do busines with you guys I highly recommend!

Jamar Jones

23:32 04 Apr 19

they're very good at what they do you got to give him a try

Ieng C.

14:59 01 Apr 19

Came and unlock very quickly. Price is more than in the message exchange. But ok for emergency.

Joseph Thompson

21:42 20 Mar 19

This guy is awesome! On time. Fast efficient work. Good price. Could not have asked for better. Highly recommended.

N W.

15:37 15 Mar 19

Joseph saved me within an hour. He was kind and patient. Thank you for letting me back into my office!

Sunny K.

10:59 19 Nov 18

MY GUY JOE! What a stand up guy! SOOOOO.. it was late on a Sunday evening. I was in a rush, as usual, and just so happen to lock my keys in my bedroom. My...

Toby X.

19:36 25 Oct 18

I lost the key to the electric box. I sent a quote and got reply in 10 minutes. I scheduled the appointment to the next day and locksmith arrived on...

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PHONE: (650) 309-1300
ADDRESS: 2100 Geng Rd STE 210 Palo Alto, CA 94303
HOURS: **24 Hour Mobile on-site service available
E-MAIL: contact@joelocksmithca.com